Policies and Information
We accept money orders and PayPal. You don’t need an account for PayPal, as it allows all major credit cards to be used.
If you accidentally ordered the wrong thing, please message us ASAP so we can correct the order before it is charged and mailed, all orders are final after mailing.
Orders over $65 ship for free!
All orders are shipped via USPS with varying prices. We do our best to ship the least expensive way, and will also combine orders to save on shipping.
Orders are not insured, so if you wish to purchase insurance, contact us for a quote.
We try to ship within 1-3 business days upon receipt of payment and will inform you by email of any delays.
We will refund any overpaid shipping in excess of $1.00.
Orders for some items (scrubs, lotion bars, lip balms, etc.) may be suspended during the very hot months of summer due to melting issues.
Due to the personal nature of bath and body products, sales are final after shipping and we do not accept returns. We will however replace anything damaged in shipping due to our fault in packaging, after first having the item returned back to us. No replacement of items after 7 days of delivery confirmation.
If you would like to send a secret gift, send us the recipients information and we will send your gift anonymously, and can even enclose a small note/gift card if requested.
To Handcraft an affordable quality product, to help you feel better about yourself, allowing your true Luster to show.